Our team are experienced and qualified incident analysts and can help your organisation in both training your teams to do better analysis and leading or assisting the incident analysis team.
We offer public, in-house and online Cause Analysis Workshops.
Our methodology focuses on:
- Cause Analysis Performance & Coaching
- Leadership / mentoring of client cause analysis teams
- Solo cause analysis for client incidents
- Common Factors Assessments identifying and addressing dominant drivers for adverse performance trends
- Mentor management and quality professionals responsible for assessing cause analysis report quality
- Corrective Action Program (CAP) Development & Enhancement
- Create / enhance CAP procedures and cause analysis processes
- Create / enhance cause analysis training and qualification protocols
- Identification of gaps impeding the achievement of excellence in client Corrective Action Programs, along with recommendations for closing those gaps
- Evaluation of cause analysis reports and associated corrective action plans for strengths and weaknesses