Human and Organisational Performance (HOP)

The FIT Method
Fisher Improvement Technologies (FIT) are the innovators and developers that we partner with to provide world class Human and Organisational Performance deployment and integration strategies across industry.

The FIT Method significantly reduces fatality and serious injury potential in the workplace and at home, improves quality of life for workers, and helps our clients achieve optimal corporate performance.

We deliver the practical application and integration of new and existing technologies to equip clients to achieve excellence in the areas of Human and Organisational Performance, Incident Investigations/Incident Analysis, and Procedure Development/Improvement.

Assistance and education on these areas are available at client facilities, virtually or as online modules.  

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Below is a stepped overview of our typical integration path:

Step 1: Educate Senior Leadership

Senior Leader Workshop

We always start with senior leadership, as successful integration of any improvement path depends on an aligned organisation, starting from the top. Successful integration ultimately depends on senior leadership understanding, applying and promoting HOP technologies.

Step 2: Educate Managers

Manager Workshop

The next step of the process is for managers to understand the science-based definitions, concepts and applications to give them the ability to lead integration of HOP technologies. This workshop is designed to provide managers proven tools and skills applicable to their role.

Step 3: Enhance Leader Capabilities

Enhanced Leader Workshop

Once managers are onboard, organisational leader capabilities need to be developed so they can proactively influence the deployment and integration of the concepts, tools and practices that will change the performance of individuals and the overall organisation.

Step 4: Develop Advocates

Advocate Workshop

Advocates are the internal consultants of the organisation, ensuring that the concepts and technologies are integrated into the day-to-day workflow. A population of approximately 10% of the organization (diagonal slice) should be developed to this level of competency. Advocates ensure more rapid, reliable and sustainable results..

Step 5: License & IP Tech. Transfer

License & IP Technology Transfer

Our typical deployment path, which has proven to be successful across industries, cultures and countries is designed to create internal certified trainers who then educate the majority of the employee population. For this to take place, clients need to have ownership of the material, technologies and tools to ensure long term sustainability.

Step 6: Prepare & Certify Trainers

Preparation and Certification

HOP trainer preparation and certification process develops advocates further to become certified internal trainers. Peer teaching has proven to be the most effective road to sustainability. Through the use of extensive trainer notes, consultant mentoring & coaching, and testing of capabilities, internal certified trainers become the delivery mechanism for the full day HOP Employee Awareness workshop.

Step 7: Train Supervisors & Employees

Supervisor and Employee Workshops

If the typical deployment path is followed, this step will take place by internal certified trainers of the organisation. Our HOP specialists work with supervisors to enhance their level of competency after they have been trained internally. Emphasis is placed on practical application to ensure employees and supervisors can use the right tools to reduce or mitigate errors and be more productive.

Step 8: Improve Process Development & Incident Analysis Capabilities

Procedure Writing Workshop and Minor & Major Incident Analysis Workshops

High performing organisations require effective procedures to reduce the probability of errors and events. Our process development workshop enables procedure writers to understand process error drivers and more effectively communicate standards through written documents. Our Incident Analysis Workshops improve the capability of organizations to understand and resolve near-miss, minor significant incidents, thereby improving safety, quality and productivity.

Step 9: Integration Support

Coaching & Mentoring

Once internal training deployment has started, the next phase that organisations navigate is integration. Our team of HOP specialists are always available to help organisations integrate HOP concepts into the day to day workflow to achieve the desired sustainable results.

Step 10: Development of “Super Advocates”

Super Advocate Workshop & Certification

For large organisations that seek to develop their internal capability to the next level, we offer “Super Advocate” training that consists of having internal advocates develop their competency to the point where they can deliver all the HOP workshops and coaching we offer. This ensures long term sustainability without the reliance of an external consulting organisation.

To learn more about this offering please contact us .

To learn more about this offering please contact us .